How can we fix all the conflicts at work? – Liz Kislik | EP42 recap
On this week’s show we have the pleasure of capturing the depth and wisdom of Liz Kislik. As a problem solver and facilitator, Liz works to eliminate or reduce frictions so you can increase productivity, communication, teamwork, and accountability. She looks across your entire organization – teams, departments, and boundaries – to build value.
Liz Kislik is a management consultant and executive coach, and a frequent contributor to Harvard Business Review and Forbes. Her TEDx Why There’s So Much Conflict at Work and What You Can Do to Fix It has received more than a quarter of a million views. She specializes in developing high performing leaders and workforces, and for 30 years has helped family-run businesses, national non-profits, and Fortune 500 companies like American Express, Girl Scouts, Staples, Janssen Pharmaceuticals, and Highlights for Children solve their thorniest problems.
Liz’s work has been featured in the Wall Street Journal’s Morning Download, the Washington Post’s Work Advice column, Business Insider, and Bloomberg Businessweek. Her articles have been included in Harvard Business Press Books Guide to Motivating People, Dealing with Difficult People, and Guide to Power and Impact, as well as in Entrepreneur, the European Financial Review, and the Forward.
She is a member of Marshall Goldsmith’s 100 Coaches initiative, which brings together the world’s top coaches and thinkers; has taught at Hofstra University and New York University; and is a frequent podcast guest. She received her BA from Yale University and earned an MBA in Management from NYU.
I absolutely loved my time with Liz, she even challenged me in terms of my own style and ways of working, it was great to be able to dive into personal stuff on the show and grab insights from someone with the depth of experience that Liz possesses.
I’m super confident that you will find her style as down to earth as I have whilst receiving tonnes of actionable takeaways, enjoy the episode and let us know what you think!
Notable moments in this episode:
😫 25:59 – what exhaustion felt like after managing 300 call centre members
❗ 36:06 – the do’s and don’t’s when dealing with conflict
🛑 49:04 – avoid this when being vulnerable as a hierarchical leader
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